Rancang Bangun Sistem Pengaduan Kepuasan Pelayanan Di Perpustakaan SMPN 1 Pilangkenceng Berbasis Website

Pratama, Reza Angestu (2024) Rancang Bangun Sistem Pengaduan Kepuasan Pelayanan Di Perpustakaan SMPN 1 Pilangkenceng Berbasis Website. S1 thesis, Universitas PGRI Madiun.

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Abstract

Reza Angestu Pratama. 2024. Design and Development of a Website-Based Service Satisfaction Complaint System at SMPN 1 Pilangkenceng Library. Thesis. Informatics Engineering Study Program, Faculty of Engineering, PGRI Madiun University. Supervisor (I) Sekreningsih Nita, S.Kom., M.Kom Supervisor (II) Yoga Prisma Yuda, S.Kom., M.Kom This website-based service satisfaction complaint system is really needed to support library facilities, so that visitors can easily submit complaints, suggestions and input. This service satisfaction complaint system is still carried out using a manual system, namely by teachers or students reporting directly to library staff, this will make it difficult for teachers or students to submit complaints to the library. This research was conducted with the aim of building a website-based service satisfaction complaint system to make it easier for teachers or students to make complaints to library staff. So that the complaint process carried out by teachers or students regarding school library issues will become more efficient and effective. The research method used in this research is the waterfall method and was built using the PHP programming language and MySQL database. The final results of the design and development of a website-based Service Satisfaction Complaint System at the SMPN 1 Pilangkenceng Library, show that this application can make it easier for teachers and students to submit complaints and this application has passed testing using the SUS testing method to get "Good" results.

Item Type:	Thesis/Skripsi/Tugas Akhir (S1)
Kata Kunci:	Design; Library; System; Complaints; Website; Waterfall;
Subjects:	L Education > L Education (General) L Education > LC Special aspects of education L Education > LT Textbooks Z Bibliography. Library Science. Information Resources > Z719 Libraries (General) Z Bibliography. Library Science. Information Resources > ZA Information resources Z Bibliography. Library Science. Information Resources > ZA Information resources > ZA4050 Electronic information resources Z Bibliography. Library Science. Information Resources > ZA Information resources > ZA4450 Databases
Divisions:	Fakultas Teknik > Teknik Informatika
Depositing User:	PRATAMA ANGESTU REZA
Date Deposited:	20 Aug 2024 05:45
Last Modified:	20 Aug 2024 05:45
URI:	http://eprint.unipma.ac.id/id/eprint/1635

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