PENGARUH BEBAN KERJA, BUDAYA ORGANISASI, TOTAL QUALITY MANAGEMENT (TQM), DAN WORK ENGAGEMENT TERHADAP KINERJA MANAJERIAL (STUDI EMPIRIS PADA BPJS KETENAGAKERJAAN KANTOR CABANG MADIUN)

Nagari, Sekar Ayu Rizka Dewinta (2025) PENGARUH BEBAN KERJA, BUDAYA ORGANISASI, TOTAL QUALITY MANAGEMENT (TQM), DAN WORK ENGAGEMENT TERHADAP KINERJA MANAJERIAL (STUDI EMPIRIS PADA BPJS KETENAGAKERJAAN KANTOR CABANG MADIUN). S1 thesis, Universitas PGRI Madiun.

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Abstract

Managerial performance is a crucial factor for all company employees to achieve their vision and mission. The location of this research is the Madiun Branch Office of BPJS Ketenagakerjaan. The aim of this study is to provide empirical evidence of the influence of workload, organizational culture, total quality management, and work engagement towards managerial performance. The primary data source used in this study was the results of respondents' answers to questionnaire items. The employee population was 56, and the sample used was all employees of the Madiun Branch Office of BPJS Ketenagakerjaan. This research method used a quantitative approach, using SPSS 25 software. The results of this study indicate that workload, organizational culture, total quality management (TQM), and work engagement have a positive and significant effect towards managerial performance.

Item Type:	Thesis/Skripsi/Tugas Akhir (S1)
Kata Kunci:	Workload; Organizational Culture; Total Quality Management; Work Engagement; Managerial Performance
Subjects:	A Social Sciences > HB Economic Theory A Social Sciences > HC Economic History and Conditions A Social Sciences > HG Finance A Social Sciences > HM Sociology Z Bibliography. Library Science. Information Resources > Z719 Libraries (General)
Divisions:	Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User:	RIZKA AYU SEKAR
Date Deposited:	16 Oct 2025 04:26
Last Modified:	16 Oct 2025 04:26
URI:	http://eprint.unipma.ac.id/id/eprint/5549

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