Peran Organizational Citizenship Behavior Dalam Memediasi Pengaruh Gaya Kepemimpinan Transformasional Dan Employee Engagement Terhadap Kinerja Karyawan Pada PT Nusantara Ekspres Kilat Madiun

Praningsih, Erin Dwi (2025) Peran Organizational Citizenship Behavior Dalam Memediasi Pengaruh Gaya Kepemimpinan Transformasional Dan Employee Engagement Terhadap Kinerja Karyawan Pada PT Nusantara Ekspres Kilat Madiun. S1 thesis, Universitas PGRI Madiun.

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Abstract

The Role of Organizational Citizenship Behavior in Mediating the Effect of Transformational Leadership Style and Employee Engagement towards Employee Performance (A Study at PT. Nusantara Ekspres Kilat Madiun). This study aims to analyze the role of Organizational Citizenship Behavior (OCB) in mediating the influence of Transformational Leadership Style and Employee Engagement towards Employee Performance at PT. Nusantara Ekspres Kilat Madiun. A quantitative approach was used in this study, collecting data through distributing questionnaires to the company's employees. The analysis results indicate that Transformational Leadership Style and Employee Engagement have a positive and significant effect towards Employee Performance. Furthermore, both also significantly influence OCB, and OCB itself has been shown to have a positive effect towards Employee Performance. However, OCB does not significantly mediate the relationship between Transformational Leadership Style and Employee Engagement towards Employee Performance. These findings indicate that although leadership and employee engagement can encourage extra-role behavior, performance improvement is more directly influenced by leadership and engagement themselves. This research provides important implications for management in improving performance by strengthening leadership styles and employee work engagement. Keywords: Organizational Citizenship Behavior, Transformational Leadership Style, Employee Engagement, Employee Performance.

Item Type: Thesis/Skripsi/Tugas Akhir (S1)
Kata Kunci: Organizational Citizenship Behavior, Transformational Leadership Style, Employee Engagement, Employee Performance.
Subjects: A Social Sciences > HD Industries. Land use. Labor
A Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: PRANINGSIH DWI ERIN
Date Deposited: 16 Oct 2025 07:11
Last Modified: 16 Oct 2025 07:11
URI: http://eprint.unipma.ac.id/id/eprint/5358

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